1. Introduction
At Mishti Catering, respecting your privacy and protecting your personal details is fundamental to our luxury hospitality service standards. This Privacy Policy sets out how we collect, process, store, and safeguard the information you provide when visiting our website or engaging our catering services.
2. Information We Collect
To provide bespoke catering experiences, custom menu estimations, and seamless event coordination, we may collect the following types of information:
- Contact Details: Your name, phone number, email address, and event location when submitted via booking forms or contact requests.
- Event & Dietary Specifications: Event date, estimated guest count, menu choices, and specific dietary requirements (e.g. Halal, Vegan, Jain, Gluten-Free).
- Estimator Selections: Selections made using our Interactive Budget Estimator or Curate Your Feast tool.
- Technical & Analytics Data: IP address, browser type, device information, and site interaction data captured via standard cookies to improve overall website performance.
3. How We Use Your Information
Your information is strictly utilized to deliver royal culinary experiences and fulfill service obligations, specifically for:
- Preparing bespoke catering quotes and tailored menu consultations.
- Coordinating logistics, event timing, and dietary safety with our kitchen team.
- Responding to your inquiries and confirming reservation bookings.
- Enhancing our menu offerings, digital tools, and customer experience.
- Complying with statutory accounting and health-safety regulations.
4. Data Protection & Security
We implement stringent technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. Access to your personal event details is strictly restricted to authorized staff involved in your event execution.
We never sell, rent, or commercialize your personal data to third parties.
5. Third-Party Services & Links
Our website may include links to third-party services (such as design agency attribution links or social media platforms). Clicking on these links may allow third parties to collect or share data about you. We do not control these third-party websites and recommend reviewing their privacy policies upon visiting.
6. Your Data Rights & Contact Information
Under applicable data protection legislation (including UK GDPR), you have the right to request access to, correction of, or deletion of your personal data held by Mishti Catering. If you have questions regarding this Privacy Policy or wish to exercise your rights, please reach out to us:
Email: contact@mishtiindiancuisine.co.uk
Corporate Kitchen Hours: Mon - Fri: 8:00 AM - 10:00 PM | Sat - Sun: 7:00 AM - 11:50
PM